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Hotel housekeeping
When " mysterious client " come to the hotel...
Mr Wang calls some hotel to book a room, in the process that chats with hotel staff, he remembers below a few detail quickly: Telephone exchange is received after the bell rings 2 times listen, rec...
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How to make guest room service better
What make the same score as the rapid development of socioeconomy and flowing water of person the people's livelihood is ceaseless rise, the demand that consumer serves to the hotel is higher and h...
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Enthusiastic and excessive let a client suffer interference instead
Serve excessive enthusiasm " have dinner suffers from brigade " A day at the beginning of May midday, li Jiang accompanies a foreign guest to come to some hotel. They sought a quieter seat, jus...
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The hotel is downstage and commonly used English
One. Overview The English that uses in the hotel is conversational, basically be to belong to commercial English, the English that uses with the place in daily life conversation differs somewha...
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Know a public house wash dress Wu
Tom: What Are Your Rates Of Laundry Service? Attendant (A) : There ' S A Rate Chart In Your Folder In The Dresser Drawer, sir. Tom: I See... Well, would You Please Send Someone To Room 528...
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The most excellent service
American hotel and Fei Xi of WP of motel association chairman think: Excellent service is to show service personnel foreknows correctly the need of guest and desire, increase the consumptive value...
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Go action of function of be soiled stage
Offer vapour to rinse, heat, embellish wet bilge, to go be soiled provides reaction heat source. Vacuum is smoked wet, suck what remain on fabric in time to go be soiled agent, water, bilge, r...
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The hotel serves consciousness to groom
One, service quality and service consciousness The service is the special goods that the hotel sells to the guest, since commodity, have euqally jointly with other product examine the standard of...
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